Terms & Conditions

Welcome to Rojonera. By accessing or using our website (www.rojonera.pk), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General Information

Rojonera is an online clothing brand based in Islamabad, Pakistan. These Terms and Conditions apply to all visitors, users, and customers of our website.

2. Use of the Website

   • You must be at least 18 years of age or have permission from a legal guardian to make purchases.
   • You agree to use the website for lawful purposes only.
   • You are responsible for maintaining the confidentiality of your account and password.

3. Product Information

   • We strive to display product details as accurately as possible. However, colors and textures may slightly vary due to photography and screen settings.
   • All products are subject to availability and we reserve the right to limit quantities or discontinue any product at any time.

4. Pricing and Payment

   • All prices are listed in Pakistani Rupees (PKR).
   • Prices are subject to change without prior notice.
   • We accept payments through Cash on Delivery .

5. Shipping and Delivery

   • We deliver across Pakistan using reputable courier services.
   • Delivery times typically range from 3–7 business days, depending on your location.
   • Delivery charges may apply and will be calculated at checkout.

6. Exchange Policy

   • Rojonera does not offer refunds. Only exchanges are allowed.
   • Exchange requests must be made within 24 hours of receiving your order.
   • Items must be in unused, unwashed condition with original tags and packaging intact.
   • Exchanges are subject to availability of the requested size or item.
   • Discounted items are not eligible for exchange.
   • Customers are responsible for the cost of return shipping unless an incorrect or damaged item was received.

7. Amendments

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be posted on this page, and continued use of the site constitutes acceptance of those changes.